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Onboarding drop-off
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We can see teams dropping off during onboarding, but the numbers don't tell us why. Can you design a study that gets at what's actually happening?
Viewed 2 studies, used 6 Versive tools
I drafted a 15-minute AI-moderated interview for admins whose teams dropped off during onboarding last quarter. It opens with their setup story before we ever mention friction, so their answers aren't shaped by our assumptions, and the interviewer digs in wherever the timeline gets vague.
Onboarding drop-offAI interview · 15 minutes · Private
Open in VersiveDo you have any prototypes of the new setup flow in the works? We could put one in front of them at the end of the interview.
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