Task-based usability test template

This template combines completion data with evidence about hesitation, expectations, and perceived difficulty. It pairs realistic Prototype Tasks with participant voice recording, an immediate seven-point SEQ rating, and a focused AI follow-up after each task.

What this template measures

The template opens with prior familiarity for segmentation, followed by neutral think-aloud instructions. Configure device eligibility in Study Settings so participants are screened before the questionnaire begins. The flow avoids asking participants to inspect the first screen before the task, which can prime them to study the interface differently than they normally would.

Each task needs a realistic scenario, starting frame, and goal frame. The SEQ comes immediately after the task, before the AI follow-up can reshape the participant's memory of difficulty. Automatic completion status is meaningful only when the goal frame is configured; voice recording supplies the concurrent think-aloud evidence.

Who it's for

This template is for product designers and researchers evaluating a Figma prototype before engineering begins, especially when a new flow replaces an existing one. It also suits redesign work where completion data would miss participants who finished a task through a confused or roundabout path.

How the AI moderator probes

The AI moderator follows one-word answers such as "fine" or "confusing" with a request for specifics. If a participant says a task felt straightforward, the moderator asks what made it clear; the answer might identify a familiar layout, an expected label, or the placement of an action. If the participant hesitates or backtracks, it asks what they expected at that moment and why they tried a different path.

The probing adapts to each participant's account, so people who complete the same task can describe different reasoning. Add interviewer notes to focus probing on a specific screen or interaction. See question types and settings for configuration details and AI follow-up questions for an explanation of adaptive probing.

Tips before you launch

Set the starting and goal frame for each Prototype Task, then enable Record participant voice during task so you can review the path alongside the think-aloud commentary. Keep the session to two or three focused tasks; a longer list drives fatigue for reasons unrelated to the design.

Usability testing questions: 40 examples that work provides additional question options. Replace the scenarios with realistic motivations and goals, configure each task's starting and goal frames, enable participant voice recording, set device eligibility in Study Settings, and decide whether familiarity should screen people out or segment the results. Use the qualitative usability interview when reactions and mental models matter more than task completion.